One question lands in our inbox more than any other: "I love the dress, but how do I know it will fit? I've never ordered a wedding dress online before." It is exactly the right question to ask. The reassuring part: with the right process, ordering online is straightforward and safe. We have shipped 500+ gowns to brides across the US, UK, Germany, Australia, and beyond.
Here is the step-by-step process for ordering a wedding dress online the one that actually works.
Step 1: Browse and Save Your Favorites
Spend real time with the collection. Save the gowns that speak to you and look at how each photographs from multiple angles a great gown is beautiful from every direction. Start with our boho wedding dresses or explore all wedding dresses.
Step 2: Take Your Measurements
Accurate measurements are the heart of a perfect online order. Take all five key numbers bust, waist, hips, height, and hollow-to-hem using a soft tape and the undergarments you'll wear on the day. If you'd like help, message us; we guide every bride personally.
Step 3: Place Your Order and Customize
Select your gown, enter your measurements, and choose your customization options: neckline, sleeve length, back coverage, lining color, and slit. Every detail is adjustable - you can even combine a bodice from one gown with the skirt of another. See what's possible in our made-to-measure collection.
Step 4: We Build Your Gown
Production takes 6–8 weeks. Your gown is cut and sewn to your exact measurements by third-generation designer Shany Sasson, and you'll receive progress updates directly from the studio along the way.
Step 5: Express Delivery to Your Door
Your gown ships via DHL or UPS Express, fully insured, with DDP shipping duties and taxes are included in your checkout total, so there are no customs fees on delivery. From order to arrival, plan on roughly 10 weeks to be comfortable.
Frequently Asked Questions
How do I know it will fit if I can't try it on?
Your gown is made to the exact measurements you provide, not to a sample size. Shany reviews your numbers before production starts, so the fit is built in from the beginning.
Can I change the design of the dress?
Yes. Adjust the neckline, sleeves, back coverage, lining, and slit - or combine elements from different gowns. This is true custom design, included with your order.
How long will my order take?
Production takes 6–8 weeks, plus 3–7 business days for express shipping. We recommend ordering at least 10 weeks before your wedding date.
Will I owe customs fees when it arrives?
No. Every order ships DDP, so duties and taxes are paid upfront and included in your total nothing extra is due at the door.
Start Your Order Today
Ordering your wedding dress online doesn't have to be a leap of faith it just takes the right steps. Browse all wedding dresses to begin, or message Shany directly with any question before you order.
